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Comcast Executives Are Making Significant Improvement to Digital Well-Being and Safety Features

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Comcast NBC Universal executives met with the National Center on Sexual Exploitation (NCOSE) last week to discuss improvements Comcast is making for digital well-being and safety.

After three years on our Dirty Dozen List and many letters, emails, and phone calls back and forth with their leadership, Comcast executives told us: “We took your feedback and made significant changes.” We’re encouraged to report that they’ve truly made significant improvements to their latest systems for cable, Internet, and mobile.

This includes improvements to parental controls via their latest X1 products that better allow parents to block pornographic content on cable, blocking certain TV ratings, and even blocking specific shows or apps. 61% of Comcast customers currently have X1 ( a product that contains both the receiver box and a DVR that links your television, internet, computer, phones, tablets, and home security subscriptions from Comcast.) Within this product, they also automatically  remove pornographic content from voice command or mobile app searches. Comcast has exciting new advances for better control over content accessed at the WiFi level, which will be released next year.

We are impressed by the significant progress Comcast has made and now think they are on track to be the best system available for families and individuals who wish to protect their homes from sexually explicit content.

Comcast shared that they hope these changes will be implemented industry-wide and they agreed to help us move other major providers, like Verizon and DirectTV, to join them because it is the “right thing to do.”

We will meet with Comcast again in the near future to discuss other updates and improvements to their system, and we welcome on-going dialogue to provide families and individuals with the best safety tools.

Thank you @Comcast for improving your parental control features on X1 products. Please continue to develop & promote these features! #CorporateResponsibility Share on X

The Numbers

300+

NCOSE leads the Coalition to End Sexual Exploitation with over 300 member organizations.

100+

The National Center on Sexual Exploitation has had over 100 policy victories since 2010. Each victory promotes human dignity above exploitation.

93

NCOSE’s activism campaigns and victories have made headlines around the globe. Averaging 93 mentions per week by media outlets and shows such as Today, CNN, The New York Times, BBC News, USA Today, Fox News and more.

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